The most essential first step for any project is a solid foundation. In order for any skyscraper, hospital, or residential home to be constructed, a foundation must be in place. No one knows that better than QPK Design, an architectural and engineering firm based in Syracuse, NY.
For QPK, Northland’s Business Simple bundle is their foundation and has been since 2010. The phone and Internet solution allows QPK to stay connected to their customers and create long-lasting business relationships along the way. Northland’s dependability has created a sense of stability at QPK and has enabled them to grow. “The dependable nature of the network is critical. Before making the switch to Northland, that network and dependability is something we looked very, very closely at,” said Mike O’Shea, owner of QPK Design.
Business Simple is specifically designed to help Central New York businesses grow. The scalability and customized plans enable a company, like QPK, to see continued success and longevity in CNY, and beyond. Northland is always looking for new ways to help their clients expand. “We developed a customized plan that was very specific to us; reducing our costs and giving us just the services we need. Northland matched up well from a cultural standpoint, and understood that we didn’t want to pay for something we didn’t need,” Mike said.
QPK has been utilizing Northland’s network since 2010. Prior to making the switch, they experienced static during important business calls with clients, some of which dropped completely. It was an easy decision to switch their voice services to Northland, and Mike has enjoyed the partnership every step of the way.
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