Telecom in Ten | Episode 7 | Quality Connections | The Past, Present, and Future of Northland

Telecom in Ten | Episode 7 | Quality Connections | The Past, Present and Future of Northland

Featuring: Jim McCarthy, President + Brian Healey, Chief Operating Officer

Welcome to Telecom in Ten, where we explore the quality connections between our cutting-edge technology, unparalleled service, reliable products, and you, our customer and community, as we continue to transform Telecom here at Northland Communications.

Episode 7 | Part I

1. Reflecting on 2022

2. More Than 117+ Years of Experience

3. The Evolution of Telecommunications

4. Leading Telecom Provider in CNY

5. Earning the Trust of Our Community

6. What ‘Local’ Means to Northland

7. Taking Pride in Our Work

8. Providing a Higher Level of Service

9. Supporting Our Customers + Community

10. Conscious Capitalism

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Episode 7 | Part II

1. Three Main Principles of Northland

2. Employee Engagement Strategy

3. Customer Service Strategy

4. Community Service Strategy

5. A Good Neighbor Since 1905

6. Collaborating with Our Community

7. Success + Our Team Members

8. Foundations of a Family Legacy

9. The Northland Philosophy

10. Our Core Values Remain the Same

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Episode 7 | Part III

1. Growing Our Team

2. Balancing Tenure + New Experience

3. Learning Through NYSTA + US Telecom

4. Collaborating on State + National Levels

5. Rural Broadband

6. Investing in Our Infrastructure

7. Public + Private Partnership

8. Commitment to Community

9. Looking Ahead to 2023

10. Our Growth Strategy