Recent Articles

 Checklist for Purchasing Communication Tools

Checklist for Purchasing Communication Tools

Products | By Northland Communications Team

In the market for a new communication tool but not sure where to start? Our buyer\’s checklist makes it easy! Made for businesses just like yours, this checklist will make sure you invest in the right tool that meets all your needs.

Read More

 Telecom in Ten | Episode 7 | Quality Connections | The Past, Present, and Future of Northland

Telecom in Ten | Episode 7 | Quality Connections | The Past, Present, and Future of Northland

Telecom in Ten | By Northland Communications Team

Telecom in Ten | Episode 7 | Quality Connections | The Past, Present and Future of Northland Featuring: Jim McCarthy, President + Brian Healey, Chief Operating Officer Welcome to Telecom in Ten, where we explore the quality connections between our cutting-edge technology, unparalleled service, reliable products, and you, our customer and community, as we continue …

Read More

 Northland’s Theresa Jalowiec Appointed NYS Council Society for Human Resource Management Workforce Readiness Director

Northland’s Theresa Jalowiec Appointed NYS Council Society for Human Resource Management Workforce Readiness Director

About Us | By Northland Communications Team

Jalowiec, Northland Vice President of People + Talent, will begin her new role in January. Theresa Jalowiec, vice president of people and talent at Northland Communications, a Central New York-based telecommunications provider, and Northland’s sister company Oneida County Rural Telephone (OCRT), has been appointed as the new workforce readiness director for the New York State …

Read More

 Demand for Northland Communications’ Industry Leading Technology Prompts Onboarding of New Team Members

Demand for Northland Communications’ Industry Leading Technology Prompts Onboarding of New Team Members

About Us | By Northland Communications Team

Several new employees join the team, another takes on a new role. Northland Communications, a Central New York-based telecommunications provider, has welcomed new employees to its growing team, as well as transitioned some existing roles due to an increase in customer demand and capabilities. The information technology team gained a new helpdesk technician, Dewey Ragonese. …

Read More

 Telecom in Ten | Episode 6 | Quality Connections | Contact Center Solution (CCaaS)

Telecom in Ten | Episode 6 | Quality Connections | Contact Center Solution (CCaaS)

Telecom in Ten | By Northland Communications Team

Jim Blackburn – Senior Product Engineer | Jay MacLean – Senior BU Technician | Stephany VanDyke – Product Line Manager Welcome to Telecom in Ten, where we explore the quality connections between our cutting-edge technology, unparalleled service, reliable products, and you, our customer and community, as we continue to transform Telecom here at Northland Communications. …

Read More

 Telecom in Ten | Ten Questions | Jay MacLean | Senior BU Technician

Telecom in Ten | Ten Questions | Jay MacLean | Senior BU Technician

Telecom in Ten | By Northland Communications Team

01. How long have you been working at Northland? 15 years.  02. What is your favorite part of your job? The constant evolution of the technology we deliver. No room for complacency. 03. Where are you originally from? Born in Little Falls 04. What is your favorite food? Prime Rib 05. What are your favorite …

Read More

 Telecom in Ten | Ten Questions | Jim Blackburn | Senior Product Engineer

Telecom in Ten | Ten Questions | Jim Blackburn | Senior Product Engineer

Telecom in Ten | By Northland Communications Team

01. How long have you been working at Northland? Just short of 20 years. 02. What is your favorite part of your job? Working with customers across Central New York, with so many different markets, from medical to manufacturing and everything in between. 03. What did you do prior to working at Northland? Telecom my …

Read More

 Telecom in Ten | Episode 6 Preview

Telecom in Ten | Episode 6 Preview

Telecom in Ten | By Northland Communications Team

Telecom in Ten Episode 6 Coming Soon! Jim Blackburn | Senior Product Engineer Jay MacLean | Senior BU Technician Stephany VanDyke | Product Line Manager Here\’s a sneak peek at what this episode is about! 01. Cloud-Based Contact Center Solution 02. Multichannel Modes of Communication 03. Xima + Northland 04. Xima + Business Unlimited 05. …

Read More

 Get to know which communication tools are best for your business

Get to know which communication tools are best for your business

Technology | By Northland Communications Team

In today’s digitally driven workforce, interaction and connection are forged online. Teamwork and collaboration are mainly carried out over video, group chats, and email threads. With the growing popularity of remote and hybrid work has come a need for better online communication tools to help your team to excel. Our new digitally driven workforce needs …

Read More

 BUSINESS SIMPLE

Which Northland Communication solution is best for your business?

Products | By Northland Communications Team

Are you looking for scalable, carrier-grade bandwidth tiers that deliver the fastest and most reliable connections possible? Northland’s fiber-delivered voice + internet bundle is the perfect option for most small and medium-sized businesses in Central New York. We offer competitively priced cloud-based phone systems that are easy to use and manage.  With our Business Simple …

Read More