Recent Articles
Demand for Northland Communications’ Industry Leading Technology Prompts Onboarding of New Team Members
About Us | By Northland Communications Team
Several new employees join the team, another takes on a new role. Northland Communications, a Central New York-based telecommunications provider, has welcomed new employees to its growing team, as well as transitioned some existing roles due to an increase in customer demand and capabilities. The information technology team gained a new helpdesk technician, Dewey Ragonese. …
Telecom in Ten | Episode 6 | Quality Connections | Contact Center Solution (CCaaS)
Telecom in Ten | By Northland Communications Team
Jim Blackburn – Senior Product Engineer | Jay MacLean – Senior BU Technician | Stephany VanDyke – Product Line Manager Welcome to Telecom in Ten, where we explore the quality connections between our cutting-edge technology, unparalleled service, reliable products, and you, our customer and community, as we continue to transform Telecom here at Northland Communications. …
Telecom in Ten | Ten Questions | Jay MacLean | Senior BU Technician
Telecom in Ten | By Northland Communications Team
01. How long have you been working at Northland? 15 years. 02. What is your favorite part of your job? The constant evolution of the technology we deliver. No room for complacency. 03. Where are you originally from? Born in Little Falls 04. What is your favorite food? Prime Rib 05. What are your favorite …
Telecom in Ten | Ten Questions | Jim Blackburn | Senior Product Engineer
Telecom in Ten | By Northland Communications Team
01. How long have you been working at Northland? Just short of 20 years. 02. What is your favorite part of your job? Working with customers across Central New York, with so many different markets, from medical to manufacturing and everything in between. 03. What did you do prior to working at Northland? Telecom my …
Telecom in Ten | Episode 6 Preview
Telecom in Ten | By Northland Communications Team
Telecom in Ten Episode 6 Coming Soon! Jim Blackburn | Senior Product Engineer Jay MacLean | Senior BU Technician Stephany VanDyke | Product Line Manager Here\’s a sneak peek at what this episode is about! 01. Cloud-Based Contact Center Solution 02. Multichannel Modes of Communication 03. Xima + Northland 04. Xima + Business Unlimited 05. …
Get to know which communication tools are best for your business
Technology | By Northland Communications Team
In today’s digitally driven workforce, interaction and connection are forged online. Teamwork and collaboration are mainly carried out over video, group chats, and email threads. With the growing popularity of remote and hybrid work has come a need for better online communication tools to help your team to excel. Our new digitally driven workforce needs …
Which Northland Communication solution is best for your business?
Products | By Northland Communications Team
Are you looking for scalable, carrier-grade bandwidth tiers that deliver the fastest and most reliable connections possible? Northland’s fiber-delivered voice + internet bundle is the perfect option for most small and medium-sized businesses in Central New York. We offer competitively priced cloud-based phone systems that are easy to use and manage. With our Business Simple …
Cloud-Based Collaboration 101
UCaaS | By Northland Communications Team
Is your business being held back by poor communication and collaboration? Read to learn more about cloud-based collaboration software and see if it’s a good fit for your business. Cloud-based communication and collaboration tools provide convenience, security, and efficiency. The benefits of using cloud-based collaboration tools in your business include: Convenience With unified communications platforms, …
Why is it beneficial to bundle my business phone and internet?
Products | By Northland Communications Team
Small business owners have a lot of decisions to make. Researching and selecting the best phone and internet service can often be time-consuming or confusing. Thankfully, there are solutions available that bundle these services together into one simplified plan, saving you time and money. Why is it beneficial to bundle my business phone and internet? …
Business Unlimited By The Numbers
UCaaS | By Northland Communications Team
Join the tens of thousands of users and millions of minutes held on our Business Unlimited platform today!
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