Recent Articles
Leveraging MaX Meeting for Virtual Business
Uncategorized | By allisonliesch
During these unprecedented times, our customers are finding creative ways to do business virtually! Long-time customers Tim Hardiman, Owner & Executive Chef of The Tailor & The Cook, and Katie Reilly, VP of Marketing & Culture at New York Sash, joined us for a recent webinar to talk about how they are leveraging MaX Meeting, …
How Much $ Would Down time cost you?
Customer Experience | By Northland Communications Team
Simply put, downtime can leave your business unable to serve your customers and create two major problems: Your customers cannot reach you (putting your reputation at risk) Transactions cannot be made (costing your business money) We know that how quickly our team can resolve service issues is top-of-mind for our customers—so we’ve made it something …
Is Your Technology Working for you or against you?
Technology | By Northland Communications Team
For many businesses, the technology they use is the backbone of their day-to-day operations. Without the proper communications tools and bandwidth in place, it’s unlikely that your employees can work productively or efficiently, which could ultimately be costing your company money and risking your customers’ experience. So, we pose the question, is your current technology …
WHAT IS THE CLOUD?
Technology | By Northland Communications Team
“The Cloud.” It’s one of the great misconceptions of our time. When most of us imagine it, we see our information or whatever “stuff” we’re storing in it floating above our heads in the sky, almost like magic. HOW CAN IT BENEFIT YOUR BUSINESS? “The Cloud.” It’s one of the great misconceptions of our time. …
CUSTOMER SPOTLIGHT: EDIBLE ARRANGEMENTS
Customer Spotlight | By Northland Communications Team
What’s so sweet about working with Northland? For those of us who prefer our fruit chocolate-dipped (who doesn’t?), Edible Arrangements has become the premier local destination for special occasions and even on-the-go healthy snacks. Owner Charlie Sexton and his wife, Danielle, own and operate three local franchise locations in Rome, New Hartford, and Clay. After …
5 QUESTIONS TO ASK YOUR BUSINESS INTERNET PROVIDER
Customer Experience | By Northland Communications Team
The Internet has transformed the way that we do business and issues with your connection have the power to bring “business as usual” to a screeching halt. In the spirit of hoping for the best and preparing for the worst, here are five questions that you need to ask your Internet provider: Am I sharing my Internet with …
IMPROVING PRODUCTIVITY
Phone Systems | By Northland Communications Team
5 WAYS YOUR PHONE SYSTEM CAN HELP For many businesses, improving productivity is a top priority and most modern phone systems have features that can make that happen—you just may not realize they exist. Check out these five features that will boost your productivity (if your phone system supports them): 1. Mobility Features like “Twinning” Mobility is …
OUR FIBER NETWORK IS BETTER THAN EVER!
Fiber Internet | By Northland Communications Team
HERE\’S WHY: In this day and age, nearly every business relies on cloud-based applications and, with that, comes a high demand for optimal network performance. Slow connections to business applications are not just frustrating but can impact the ability of a business to get work done and provide service to their customers. To meet that …
ONEIDA COUNTY RURAL TELEPHONE AWARDED GRANT TO EXPAND FIBER INTERNET TO HOMES
Fiber Internet | By Northland Communications Team
ONEIDA COUNTY RURAL TELEPHONE AWARDED NEW YORK STATE GRANT TO EXPAND HIGH-SPEED INTERNET ACCESS IN RURAL AREAS Oneida County Rural Telephone, an affiliate of Northland Communications, has been awarded a $3.29 million grant from the New York State Broadband Program Office to significantly expand its fiber-based, broadband network throughout its territory. This grant, plus an …
What is a soft-phone?
Webinar | By Northland Communications Team
Technology companies across the nation are promoting their solutions to help new remote workers adapt to our new normal. At the forefront of these solutions is video conferencing. Software applications, like Zoom, are being leveraged like never before. Technology companies across the nation are promoting their solutions to help new remote workers adapt to our …
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