Northland Communications Names Vice President of Sales + Customer Relations

Northland Communications, a Central New York-based telecommunications provider, has named a new vice president of sales and customer relations to its leadership team.

Jim Firenze brings nearly thirty years of experience with him to his new role and specializes in customer service, account management, and client relations.

Firenze and his team will focus on enhancing Northland’s sales and customer service experience to create quality connections between Northland Communications and its customers. He will work to align the customer relations, sales development, and account departments to balance consultation and implementation, empowering Firenze and his team to recommend strategic unified communication opportunities and solutions. Firenze is looking forward to “accommodating both current and new Northland customers to provide them with the business communication solutions that they need to succeed.”

“We are thrilled to have Jim leading our company’s sales and customer relations initiatives,” said Brian Healey, chief operating officer, Northland Communications. “His extensive skill set is exactly what we need as Northland continues to grow and offer more extensive products and solutions within the ever-changing telecommunications industry.”

“We are excited to have Jim on our team,” said Jim McCarthy, president, Northland Communications. “His vast process, operations and customer relationship experience will enable our teams to achieve their full potential as well as play an integral role in achieving our long-term growth initiatives.”

Visit www.northland.net to learn more about how the company’s products and solutions have been connecting Central New York since 1905.