Northland Communications Continues to Grow Due to an Increase in Customer Demand and Capabilities with Company’s Technology

Northland Communications, a Central New York-based telecommunications provider, has welcomed new employees to its growing team, as well as transitioned some existing roles due to an increase in customer demand and capabilities.

Provisioning specialists Jordyn Gauthier and Gretchen Ingersoll are new to the team, working with the customer service, relations, and sales departments at Northland to process orders and interfacing with technicians, customers, and vendors regarding due dates and cutover procedures.

Cabling specialists Garry Gleason and Lenny Racquet have joined the cabling department. They will work with cable crews in the field to install telephone and data cabling supporting our fiber network that exceeds more than 1,100 square miles throughout upstate New York.

Keri Diamond is now a BU installation technician after three years of working in customer support and provisioning. She will lead the planning of and physical installations of our equipment and services including our all-in-one cloud communications solution, business unlimited.

Aaron Santangelo has joined the product engineer team after 13 years at Northland. He is responsible for service support of our Avaya, Nortel, and Meta communication solutions, as well as giving our sales department support with network understanding.

Stacey Maier is now a part of the ever-expanding product line management team as a product line specialist, after working for 21 years in Northland’s customer training and support department. She works to develop existing and new product solutions across our product lines.

Doug Warwick is now a CLEC technician after working on Northland’s service team for four years. He will complete the installation and maintenance of all data equipment for Business Unlimited solutions.

Daryl Finn is now a service technician after four years of service on Northland’s CLEC team. He will maintain, install, troubleshoot, and program all Northland equipment, applications, and services.

“Northland Communications is continually evolving and expanding our products, capabilities, and reach,” said Jim McCarthy, president, Northland Communications. “As customer demand grows, so does our staff and capabilities. Many of our employees have been part of the Northland team for years, and as we reach new heights, we celebrate their accomplishments in their new roles. I also look forward to working with our new team members as they build quality connections with our customers.”

If you would like to learn about Northland’s current openings, visit: https://bit.ly/3JTdnfG.