Northland Communications provides unified business communications that have helped thousands of customers stay connected throughout Central New York. Founded in 1905, we are a third-generation family-owned and operated organization located in Syracuse and Holland Patent, New York. Northland is committed to delivering innovative business communication technology while providing quality customer service with a deep understanding of your business.
With an average employee tenure of 12 years, our experience authenticates our capabilities. We are committed to evolving with our high-quality technology and giving our customers the personalized approach they deserve. We make an effort to get to know you and your business and you can count on a familiar face when engaging with our team. Local decision-making allows us to respond quickly and solve challenges as an extension of your organization.
Our emphasis on the customer and team member experience and creating a positive impact in the communities we serve are the foundation of our core values.
Connected by technology. Defined by dependability.
Strengthened by service.
Northland Communications unifies your business communication. Our trusted technology powers the collaboration that redefines how companies operate. Driven by superior service, with guaranteed reliability, security, and support, we deliver quality connections between you and your customers.
Core Values:
We Care
We Do What’s Right
We Are Authentic
We Make It Happen
Connected by technology. Defined by dependability.
Strengthened by service.
Northland Communications unifies your business communication. Our trusted technology powers the collaboration that redefines how companies operate. Driven by superior service, with guaranteed reliability, security, and support, we deliver quality connections between you and your customers.
Core Values:
We Care
We Do What’s Right
We Are Authentic
We Make It Happen
1,100 Miles of Fiber
$25 million private investment to bring fiber to Central New York.
Customer Retention
Over 111 customers for 40 years, 499 for 30 years, and 1,032 for 20 years.
Business Customers
Provide services for 4,500+ business customers
Commercial Buildings
Provide services for 2,100+ commercial building
Local Employees
We employee a team of 110+ local experts.
Non-Profit Organization
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