Telecom in Ten | Episode 12 | Quality Connections | Channel Partner Program

Jim Firenze – Vice President of Customer Experience | Michael Schmitt – Channel Account Manager

Welcome to Telecom in Ten, where we explore the quality connections between our cutting-edge technology, unparalleled service, reliable products, and you, our customer and community, as we continue to transform Telecom here at Northland Communications.

Our twelfth episode of Telecom in Ten features Vice President of Customer Experience Jim Firenze and Channel Account Manager Michael Schmitt.

01. What is our Channel Partner Program? | 0:40

02. What types of partners are the best fit? | 1:00

03. What are some benefits for partners? | 1:40

04. What are we trying to accomplish with this role? | 2:30

05. What are referral vs. channel partners? | 3:30

06. What kind of training do we provide partners? | 5:00

07. What makes Northland different? | 6:40

08. What are the advantages of our SPIFs? | 8:00

09. Why should you partner with Northland? | 9:05

10. Contact Mike Schmitt at 315-624-2003 | 9:55