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Voice, Date and Equipment

 

Support

Northland provides incomparable support for all of your communications services and equipment.

At Northland Communications, we view ourselves as your 24-hour-a-day partner in keeping your communication system up and running as expected. Over the years, we have built a proud reputation of excellent support for our Central New York business customers. Our response time is exemplary and the skill level of the staff addressing any issues you may have is first rate. Your business is important to our business, and we are whole-heartedly committed to maintaining a highly reliable telecommunications system for you.

Northland adds a personal touch to its customer relations, and provides a technically advanced staff to handle all matters that may arise any time of day. Specific information on our support areas are as follows:

  • Customer Relations
  • Network Operations Center (NOC)
  • Technical Assistance Center (TAC)
  • Dispatch
  • Dial-Up Internet Access Numbers
  • Web/Email Hosting Control Panel and Bandwidth Reports